FAQ

Below you will find answers to some of the most frequently asked questions about our limousine services. If you don’t see the answer you’re looking for, please don’t hesitate to contact us.

What types of vehicles do you offer?

We offer a variety of vehicles, including luxury sedans, SUVs, and vans. You can view our fleet on our website.

Do you offer airport transportation services?

Yes, we offer airport transportation services to and from all major airports in the area. We also offer meet and greet services to make your airport pickup as seamless as possible.

How do I make a reservation?

You can make a reservation on our website or by calling our reservation specialists at 855-799-5466. We recommend making your reservation in advance to ensure availability.

Is there a minimum rental time?

Yes, there is a minimum rental time of two hours. This may vary depending on the type of vehicle you are renting and the time of day.

What is your cancellation policy?

Our cancellation policy varies depending on the type of service you have reserved. Please refer to our website or contact us for more information.

Are your vehicles insured?

Yes, all of our vehicles are fully insured and licensed for commercial use.

Do you offer corporate accounts?

Yes, we offer corporate accounts for businesses that frequently use our services. Please contact us for more information on setting up a corporate account.

What forms of payment do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept cash and checks.

Is gratuity included in the price?

Our prices do include gratuity, and this information will be clearly stated on our website and in your reservation confirmation.

We hope this FAQ page has been helpful in answering your questions about aldlimo.com. If you have any further questions or would like to make a reservation, please don’t hesitate to contact us.

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Trusted by Thousands of Happy Travelers

Cassie Pound

10/10 recommend ALD Limo Sarasota & Tampa Bay. They priced way better than U b e r. The drivers were safe and very professional. We loved Yancey, Matt & Anthony!

Christine Minock

My driver, J. C. West, was exactly on time, had excellent driving skills, was pleasant, and professional. The comfortable vehicle and great driver put me at ease for my journey. I highly recommend this extremely reliable service! Thank you, Mr. West!

Tom and Carol Hedberg

These guys are great. New, clean vehicle and our driver was very friendly. It was a great way to finish a long day of traveling.

Ichthys Enterprises

Jacob was an amazing driver. Waiting on us when we landed. Comfortable and safe and friendly and helpful. A delightful beginning to our vacation.

Patti Deivert

Wonderful to work with! ALD was recommended by my host. They were 15 minutes early to pick up at 5:30 am. My driver was friendly and we have good conversation. The young lady I made reservation with was friendly and courteous. I would highly recommend.

Paula Kohtz

ALD Limo never disappoints! Always professional, friendly and safe! Vehicles are top notch and impeccably clean and comfortable. Jorge remembered driving me previously and knows his way around town to avoid hiccups. He is very kind, friendly and helpful. We use ALD whenever needed and highly recommend them.

Kim Sullivan

Great ride, on time, with a friendly driver, even though we booked at the last minute. The car was large and comfortable. The driver stood with me and waited a long time for my suitcase to come off the plane.

John Dickinson

Oleg was polite, prompt and a true professional. The vehicle was vitually new and spotless. Best Limo Service I've have ever taken. Strong recommendation to anyone looking for top-notch service, 2nd to none..

Tammy Marry

Jermaine with ALD Limo, Sarasota greeted us with open arms. Took our carry ons to the car while we waited for our checked bags. The drive from the airport was nice. As was the drop-off. Would call on him again😎

Michelle Meczywor

Super friendly service and personable (Sammy G)! Rode in comfort without worry, and even avoided an accident to get to the airport with more than enough time to spare! Highly recommend!

Mary

Very accommodating to me and friendly. Kept me informed of progress and time to destination. Appreciated the service.

Maggie Benninger

My ride was great! The driver showed up early, helped me with our bags. The car was incredibly clean. The driver was kind and patient while I got my young children in and out of the car. I will definitely be using this company again.

Tracy Evans

Excellent service. Our driver was very thoughtful and polite. I will definitely use your service again.

Scott Allen

The driver was professional and pleasant as always. He got me home quickly after a delayed flight due to weather.

Richard Morreale

Everything was great. Making a reservation was simple. The driver had to wait as our flight was delayed but there were no issues at all. I was kept posted on where to meet and all went smoothly. The car was wonderful, roomy and very clean. We love ALD Limo and use them often.

FRANCINE RICK

Great experience. Always on time. Drivers are outstanding in customer service. Autos are pristine. Drivers are well groomed and extremely professional. Satisfaction above all expectations. . Skip the drive shares.

John Ward

Very professional excellent experience. I didn’t have to wonder if they would be there and I just booked it within 12 hours of the pick up. The driver was excellent!

Todd Houston

Driver was great and car was spotless. Very helpful, super on point, we love this service.

Jeff Gerken

Excellent service. Excellent conversation. 100% recommend to anyone traveling down here